Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Fireplace
- Bathtub
Hotel · Shanghai · Shanghai Municipality
Hilton Shanghai City Center
A 5-star stay in Changning, close to Nanjing Road shopping and Zhongshan Park, with an indoor pool, fitness center, and spacious rooms.
- Indoor swimming pool and fitness centre
- 24-hour reception and express check-in/out
- Free Wi-Fi in rooms
8.3
Great
162 reviews
Booking.com 8.3 · 162 reviews
About
Hilton Shanghai City Center
Hilton Shanghai City Center (formerly Hotel Nikko Shanghai) is a 5-star property on West Yan'An Road in Changning. It is close to family-friendly attractions like Shanghai Zoo and Zhongshan Park, and a short walk from Nanjing Road's shopping street.
The hotel offers a range of room types from Twin Rooms to Premium King Suites, all with air conditioning, coffee machines, and bathtubs. On-site amenities include an indoor swimming pool, fitness centre, restaurant, and meeting facilities.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Standout service and staff — Guests consistently praise the helpfulness and friendliness of the staff, especially at the concierge, with many speaking good English.
- Spacious, well-equipped rooms — Rooms are described as spacious, clean, and comfortable, with modern amenities like coffee machines, bathtubs, and work desks.
- Convenient location for shopping and sightseeing — Close to Nanjing Road shopping street (a 10-minute walk), with easy access to cabs and popular attractions like Shanghai Zoo and Zhongshan Park.
- Excellent leisure facilities — The indoor swimming pool, fitness centre, and spa are well-received, with the pool often noted as relaxing and not too busy.
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Worth weighing
4 to weigh- Spa services are pricey — While the spa is praised, some guests found it expensive compared to other amenities.
- Service can feel impersonal for short stays — One guest expected more friendliness given the hotel's class, and noted that one-night guests might not receive the same attention.
- Facilities rating is lower than other categories — Although the pool and gym are appreciated, the facilities category scored 7.5, suggesting some areas may be dated or less impressive.
- Limited on-site activities — Guests note that there is little to do outside the hotel itself, though on-site amenities like the gym help compensate.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Fireplace
- Bathtub
King Room Mobility Accessible
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
Executive King Room
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
King Guest Room
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
Deluxe King Room
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
Executive Deluxe King Room
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
Premium King Room
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
Deluxe King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
Deluxe Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Fireplace
- Bathtub
Premium King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Fireplace
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/out
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Lift
Dining
- Restaurant
- Room service
- In-room breakfast
- Children's buffet
Leisure
- Indoor swimming pool
- Fitness centre
- Sun loungers
Room comforts
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Tea and coffee facilities
- Electric kettle
- Flat-screen TV
Services
- Laundry
- Dry cleaning
- Housekeeping
- Safe deposit box
- 24-hour security
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 162 reviews
Booking.com · 8.3 · 162 reviews
8.3Verified guest“Spacious, well-equipped rooms with a great TV and comfortable desk. The pool, fitness centre, and spa were excellent. Location was cab-friendly and close to the main town. Gym equipment was easy to use, and the cleaning staff were friendly and diligent.”
8.3Verified guest“The hotel was great, and Lost Heaven is just a 10-minute walk away. Beds were comfortable and the design was excellent.”
8.3Verified guest“Highly recommend for anyone who loves luxury and style. Close to Nanjing shopping street (a 10-minute walk). Fast and helpful service.”
8.3Verified guest“Ideally situated, convenient for sightseeing, quiet, comfortable rooms, friendly staff, excellent gym.”
8.3Verified guest“Excellent location. My room on the 18th floor had an iPod station, nice TV, big bathroom, and a great bed. The parking garage was great. Service was okay, I expected more friendliness for such a high-class hotel, but overall a perfect 10 for Shanghai hotels. Will stay again.”
8.3Verified guest“Very clean, well designed, and very comfortable bed.”
04 — Location
Getting around Shanghai
The property sits in Shanghai.
Shopping on Nanjing Road: A 10-minute walk brings you to the famous Nanjing Road shopping street, lined with department stores and boutiques.
Family attractions: Changning draws families with Shanghai Zoo, home to giant pandas, tigers, and elephants, plus the sprawling Zhongshan Park.
488 West Yan'An Road, Shanghai, Shanghai Municipality, 200040, China
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 379 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available on site, and one guest described the parking garage as great.
Are pets allowed at the hotel?
No, pets are not allowed.
Does the hotel have a swimming pool and gym?
Yes, the hotel has an indoor swimming pool, sun loungers, and a fitness centre. Guests have praised the pool as relaxing and the gym as well-equipped.
Is there a restaurant and in-room breakfast?
Yes, there is a restaurant on site, and in-room breakfast is available. Guests have noted a variety of breakfast options.
Does the hotel offer airport transfer?
The hotel does not list airport transfer as an amenity, but it is located near both airports according to a guest review.
The bottom line
For travellers who value a central location, comfortable rooms, and solid leisure facilities, this 5-star hotel delivers. It's a reliable choice for both business and sightseeing, though it may not be the most intimate or budget-friendly option.
8.3A dependable 5-star pick in Changning
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